I collect very little about you. What I do collect, I use only to run this site and my practice. I don’t use it to track you, and I don’t sell it.
This site, collaborationandconflict.com, is run by Louis Coaching and Consulting, LLC, a Virginia company. When this page says “I,” it means me, Lou. This data collection, use, and privacy policy covers the website and booking a session. How I handle what you tell me in coaching is covered separately, in my client agreement.
Effective date: 12 November 2026
What I Collect, And Why
| When you… | I collect… | Here’s why |
| Book a session | Your name, email, phone, and the time you choose | To schedule and confirm the session and contact you about it |
| Leave a comment | Your name, email, any website you list, your IP address, and the comment itself | To show your comment and filter out spam. Your name and comment are public. Your email is not |
| Watch the video on my landing page[1] | Nothing, until you press play, after which YouTube collects what it collects | To show you the video |
| Visit any page | Your IP address, browser type, and the pages you request, in my host’s server logs | To keep the site running and secure |
If you choose “save my name” when you comment, your browser stores a small file (a cookie) so you don’t have to retype it. That’s the only cookie this site sets itself.
What I Don’t Do
- I don’t sell or rent your information
- I don’t run ads or advertising trackers
- I don’t use analytics tools to follow you around the site
- I don’t add you to a mailing list because you booked or commented
Spam filtering on comments happens on this site. Your comment isn’t sent to an outside service to be checked.
Who Else Handles Data
Four outside companies touch some of it. Each has its own privacy policy.
| Company | What They Handle | Their Policy |
| Microsoft | Bookings. Your booking details are stored in Microsoft Bookings. | Microsoft Privacy Statement |
| GoDaddy | Hosting. The site and its server logs live on GoDaddy’s servers. | GoDaddy Privacy Policy |
| Google (YouTube) | The landing page video, once you press play. | Google Privacy Policy |
I share your information with no one else, unless required by law.
How Long I Keep It
- Bookings: 1 year after your last session, then deleted
- Comments: As long as the post is up, unless you ask me to remove yours
- Server logs: As long as GoDaddy keeps them. I don’t keep separate copies.
Your Choices
You can ask me to:
- Show you what I hold about you
- Correct anything that’s wrong
- Delete it
Email me at Lou@LouisCoachingandConsulting.com. I might ask you to confirm who you are before I act.
You can also skip the video and comment without saving your details.
A Few More Things
Do Not Track. Some browsers send a “Do Not Track” signal. This site doesn’t track you, so there’s nothing for the signal to turn off. When you play a video on this site, YouTube’s own privacy practices apply.
Visitors outside the US. My practice is based in the US, and your information is stored here. If you live elsewhere, your local law may give you more rights. Ask, and I’ll honor them.
Children. This site is for adults. I don’t knowingly collect information from anyone under 13. If I learn that I have, I’ll delete it.
Security. I keep the site and its plugins updated and limit who can access it.
Changes And Contact
If I change how I handle your information, I’ll update this page and its effective date. If the change is significant, I’ll say so at the top of the page.
Questions? Email Lou@LouisCoachingandConsulting.com
[1] I also publish videos on YouTube. When you watch them there, Google’s privacy policy applies, not this one.